Senior Tour Operator

Join our mission to turn travel into a transformative experience for every traveler, on every journey. Bring bold ideas to life and craft trips that leave guests with memories for a lifetime.

Our Budapest HQ is seeking a Hungarian-speaking Senior Tour Operator to make every detail count.

This is a senior, ownership-driven role with real responsibility. You will manage complex travel projects end-to-end, where precision, proactivity, and accountability truly matter.

Key Responsibilities

You will take full ownership of multiple trips at the same time – from early planning through execution and post-trip evaluation – ensuring every journey runs smoothly, even under pressure.

• Liaising with destination-based local partners and subcontractors, organizing all services related to the trips (accommodations, airport and local transfers, surf lessons, motorcycle rentals, local guides, etc.), and finding new partners when needed;
• Planning and coordinating trip-related financial processes (agreements with local partners, payment schedules and cancellation deadlines, invoicing);
• Preparing contracts related to the trips (guide agreements, subcontractor contracts);
• Searching for and booking flights;
• Handling visas, registrations, and insurance;
• Managing all administrative tasks connected to the trips (financial plans and settlements, passenger and transfer lists, flight information, room allocations, etc.);
• Preparing and delivering all operational information, documents, and equipment necessary for the trip to the tour guides (passenger and transfer lists, room assignments, cameras and other technical equipment, etc.);
• Compiling passenger briefing materials and facilitating communication within the team;
• Collaborating with our sales and marketing teams to prepare and assemble trip-related materials;
• Providing phone support during trips, handling ad hoc tasks, and resolving any issues that arise;
• Closing the project in coordination with the tour guide and finance colleague;
• Collecting feedback from completed trips (tour guide reports, passenger reviews) and using it to improve future trips;
• Developing new trips;
• Taking responsibility for trips during peak periods, including availability outside standard working hours and on weekends when required by the project or during travel dates.

Essentials

• Fluent Hungarian and excellent English; confident German is a plus, and any additional languages are welcome;
• A university degree is required, and a background in tourism is a significant advantage;
• At least 3–4 years of experience in travel organization or a similar field (e.g., event planning);
• High level of responsibility;
• Comfortable with administrative tasks and spreadsheets; precision is essential;
• Proactive and open to learning new and complex tasks;
• Excellent communication, problem-solving, networking, and organizational skills;
• Ability to manage multiple projects simultaneously;
• Design-conscious mindset and awareness of travel trends;
• Strong sense of ownership and accountability; proactively identify risks, opportunities, and solutions;
• Ability to manage high workloads efficiently in deadline-driven, high-intensity periods.

What we offer

• Be part of a visionary travel company with a growing international footprint;
• Work from our collaborative, creative studio in downtown Budapest – complete with river views and a fridge full of cold beers;
• Flexible working hours and the possibility of hybrid work;
• A supportive, purpose-driven team that values the ability to work independently and initiative;
• The chance to grow your skills while supporting meaningful, adventurous travel experiences;
• The opportunity to work on genuinely exciting, meaningful travel projects that create life-changing experiences for hundreds of travelers. Not just bookings, but stories people will remember forever;
• Opportunities to travel and experience our destinations firsthand, gaining deeper insight into the trips you help bring to life;
• Occasional team trips, retreats, and the good kind of chaos;