Operations Assistant

Join our mission to turn travel into a transformative experience for every traveler, on every journey. As our German-speaking Operations Assistant, you’ll play a key role in supporting the smooth functioning of our day-to-day activities behind the scenes.

From helping guests after booking to assisting our finance team, your work ensures our adventures run as seamlessly as they feel. If you’re organized, detail-oriented, and enjoy being the calm, helpful voice in a fast-moving environment, we’d love to hear from you.

Key responsibilities

• Support our aftersales process by communicating with travelers in German (and English), answering questions and providing helpful, timely information;
  
• Assist with administrative tasks including guest data management, travel document coordination, and internal system updates;
  
• Collaborate with our finance team to issue invoices and assist with basic financial documentation;
  
• Help ensure our German-speaking travelers receive high-quality support throughout their booking journey;
  
• Act as a bridge between operations and customer experience, helping us stay organized and responsive;
  
• Maintain accurate records and support operational processes as needed across departments.

Essentials

• Native-level fluency in German, with excellent written and spoken communication;
  
• Comfortable communicating in English within an international team;
  
• Strong organizational skills and attention to detail;
  
• A proactive mindset – you enjoy solving problems and staying one step ahead;
  
• Basic understanding of administrative or financial processes is a plus (e.g., invoicing, working with spreadsheets);
  
• Positive, can-do attitude and willingness to help wherever needed;
• Based in Budapest, available to mainly work from our downtown HQ with the option for working from home office 1 day / week

What we offer

• Be part of a visionary travel company with a growing international footprint;
  
• Work from our collaborative, creative studio in downtown Budapest – complete with river views and a fridge full of cold beers;
  
• Flexible working hours and the possibility of hybrid work;
  
• A supportive, purpose-driven team that values ownership and initiative;
  
• The chance to grow your skills while supporting meaningful, adventurous travel experiences;
  
• Occasional team trips, retreats, and the good kind of chaos.